Privacy Policy

Last Updated: September 16, 2023

Welcome to Big Ben Electronics (“we,” “our,” or “us”). At Big Ben Electronics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our website and services, you agree to the terms and practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your information.

Information We Collect

  1. Personal Information: When you visit our website and make a purchase, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information.
  2. Usage Information: We collect information about how you interact with our website, including your IP address, browser type, operating system, pages viewed, and referral source. This helps us improve our website and services.
  3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, provide personalized content, and analyze website usage. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use your information for various purposes, including but not limited to:

  1. Order Processing: To process and fulfill your orders, including shipping, delivery, and customer support.
  2. Account Management: To create and manage your account, and to provide you with a personalized experience.
  3. Communications: To communicate with you regarding your orders, updates, promotions, and customer support.
  4. Improvement: To improve our website, services, and user experience.
  5. Marketing: With your consent, we may use your information for marketing purposes. You can opt-out of marketing communications at any time.

Data Security

We take data security seriously and employ industry-standard measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies separately.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

Your Choices

You have the following rights regarding your personal information:

  1. Access and Correction: You can access and update your personal information by logging into your account.
  2. Marketing Preferences: You can opt-out of marketing communications at any time by following the instructions in the emails or contacting our customer support.
  3. Cookies: You can manage your cookie preferences through your browser settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated version on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [contact email or phone number].

By using our website and services, you acknowledge that you have read and agree to this Privacy Policy. Thank you for choosing Big Ben Electronics for your electronic needs. Your privacy is important to us.